Warranty for Revilo Nappies.

We're committed to complying with all our obligations under the consumer laws. 

If a product fails due to significant manufacturing fault or material defect you can ask for a replacement or refund, we will replace it or offer a refund at our discretion. 

We cover the following:

  • Defective snaps
  • Defective stitching
  • Defective PUL Waterproof lining
  • Defective zippers

We do not cover:

  • Normal wear and tear
  • Modifications or alterations, e.g cutting, stitching, and removing parts, including the care label.
  • Damage caused by improper use (e.g. forceful use of snaps)
  • Improper care and maintenance (e.g. not following our care instructions)
  • Snags
  • Improper storage 
  • Incorrectly use and fitting of the products (e.g. leaking.)

If there is an issue with a product, Contact Us with your order number and details about the product. We will respond quickly to you to resolve the issue.